Feedback

We at Base Express aim to bring all of our customers the very best value for money, services and food around Cumbria. Give us feedback.

  • Value for Money
  • Service
  • Product Quality
foodHub

Ordered food, got straight in the shower and the doorbell went before i was finished. No word of a lie It took exactly 9 minutes to arrive and was perfect

Tom, 18 Apr 2021

foodHub


Rebecca, 17 Apr 2021

foodHub

Not fucking here

Connor, 12 Apr 2021

foodHub

Terrible service

Chris, 11 Apr 2021

foodHub

Was stone cold

Staci, 08 Apr 2021

Half of my order was missing and when I tried to ring there was no answer I would like a refund for what was missing or a replacement please

Shannon, 06 Apr 2021

foodHub


Rebecca, 04 Apr 2021

Need to make sure info is correct when people are ordering. Adding £2 on to delivery after order was placed was annoying and if I had answered the phone rather than my partner I would have cancelled on principal. Especially as we have had takeaway deliveries from elsewhere in Carlisle for £4! We used you all the time before we moved from Carlisle. Disappointed!

Chloe, 04 Apr 2021

foodHub


Lori, 04 Apr 2021

Amazing service

Mia, 28 Mar 2021

foodHub


Katie, 28 Mar 2021

foodHub


Rebecca, 27 Mar 2021

foodHub


Rebecca, 27 Mar 2021

foodHub


Rebecca, 27 Mar 2021

foodHub


Rebecca, 27 Mar 2021

Easy as chips. Pizzas are brilliant.

Jonny Bagnall, 23 Mar 2021

Absolutely useless to say the least. Left a comment explaining my order which they only seemed to of understood half as one pizza was correct but and the other was a disgrace. Dry, flavourless and tasted like there was no tomato base on it. And not to mention my sauces were all missing which also added to the dryness! However the driver was lovely and the only thing i could rate this place on. Pizza base is by far the best option when looking for a lovely fresh pizza.

Est , 23 Mar 2021

Food arrived later than expected, ( only ordered 2 pizzas and chips with cheese) once the food arrived the chips were cold, to put it nicely there was a pathetic amount of cheese on them and the pizzas wernt the best eaither and were barley warm. And to add to this the chips tasted like they had been re heated and were so chewy. By the time the food got here the shop was shut so I couldn't even get it replaced.

Fran, 22 Mar 2021

Always great

Stephen, 22 Mar 2021

Had to ring the store but certainly not a problem with the wait or the delivery just FoodHub being a glitchy fu** telling me my order had been delivered when it hadnt ecen left the shop... i call bullsh*t hehe keep up the good work guys x

Kimberlee, 20 Mar 2021

foodHub


Kelly, 19 Mar 2021

foodHub


Kelly, 19 Mar 2021

foodHub


Kelly, 19 Mar 2021

foodHub


Kelly, 19 Mar 2021

the assistant who answers the phone needs to learn customer service is rude and got a attuite and the delivery is getting slow the last couple of orders have been cold 2hour 20mins to get my delivery the review will not be acted on

Julie, 17 Mar 2021

Didnt recieve my coke can

Rachael, 15 Mar 2021